IT Manager
Location: Los Angeles, CA
Employment Type: Direct Hire
Job ID: 140886
Date Added: 11/14/2025
Location: Downtown Los Angeles, Century City, or Irvine – Hybrid onsite
The Company
Headquartered in Los Angeles, this Law Firm is a leader in the commercial real estate markets. With 240+ attorneys and a National presence, they have evolved into a full service firm offering market leading solutions across a myriad of industries and verticals. As they continue to expand, their IT team is focused on modernizing their tech stack and implementing new technology to enhance the partnership their Attorneys offer to the Firm’s clients.
Compensation Expectation: $120,000 – $150,000
What You’ll Do As a Manager, Technology Services:
- Lead and manage the in-office technical support team, ensuring timely and effective resolution of technology issues
- Oversee hardware and software deployment, maintenance, and troubleshooting to deliver a consistent, high-quality user experience
- Establish and maintain standard procedures for support operations, including imaging, configuration, and equipment management
- Monitor performance metrics, analyze support trends, and implement improvements to enhance service delivery and efficiency
- Provide hands-on technical assistance and backup support as needed
- Train and develop business professionals in technical skills and customer service best practices
- Collaborate with IT leadership and partner teams, including Service Desk, Network Infrastructure, and Training, to align operations with Firm goals
- Manage the full lifecycle of IT assets and inventory, including computers, peripherals, printers, and AV systems
- Participate in technology projects and initiatives, contributing to planning, execution, and successful implementation
- Perform other duties and special projects as assigned
Qualifications:
You could be a great fit if you have:
- Bachelor’s Degree in Technology or related field preferred
- A minimum of five (5) years’ progressive experience providing technical support in a client-server enterprise environment required
- Three (3) or more years of prior management experience required
- Legal industry experience highly preferred
- Experience with Microsoft Exchange and document management systems (e.g. NetDocuments, iManage) preferred
- Proficient in hardware configuration and support for workstations, laptops, and printers
- Strong technical knowledge of IT systems and services used in law firms or other professional services environments
- Experience using service desk management software to track support requests and performance metrics
This client requires that a background check be completed. A background check is required to protect our company/client and its stakeholders by ensuring that we hire individuals with a trustworthy history, which helps maintain a safe and secure workplace. This proactive measure minimizes potential risks and promotes a culture of integrity within the organization.
Benefits Offered:
Employer provides access to:
- 2 levels of medical insurance for you and your family
- Dental insurance for you and your family
- Vision insurance for you and your family
- 401k
- California has the following sick leave policy: 1 hour for every 30 hours worked up to 48 hours.