Sr Technology Trainer
Location: SoCal, CA
Employment Type: Direct Hire
Job ID: 141003
Date Added: 06/18/2026
Location: Downtown Los Angeles, Irvine, or San Diego – 4 days onsite
The Company
Headquartered in Los Angeles, this Law Firm is a leader in the commercial real estate markets. With 240+ attorneys and a National presence, they have evolved into a full service firm offering market leading solutions across a myriad of industries and verticals. As they continue to expand, their IT team is focused on modernizing their tech stack and implementing new technology to enhance the partnership their Attorneys offer to the Firm's clients.
Compensation Expectation– $110,000 – 140,000
What You'll Do as a Sr Technology Trainer
- Training & Enablement
- Lead the design, delivery, and continuous improvement of firm?wide training programs for attorneys and staff
- Provide expert-level training on Microsoft 365 (including CoPilot), NetDocuments, document automation tools, and technology processes related to legal workflows.
- Train all incoming attorneys and business professionals on standard applications, systems, and firm procedures
- Deliver instructor?led, virtual, one?on?one, and just?in?time training sessions tailored to audience needs
- Develop and facilitate specialized training workshops (e.g., Genius Bar, Training Roundtables)
- Evaluate Needs
- Proactively evaluate knowledge gaps and identify opportunities for training and process improvements
- Collaborate with managers and attorneys to assess individual and group learning needs and provide targeted recommendations and follow?up support
- Design Training Content
- Create, customize, and maintain in?house training materials and firm?standard documentation
- Adapt vendor?provided documentation to align with firm and departmental standards
- Develop and manage training content across multiple formats, including: Course outlines and curricula; Handouts, manuals, and exercises; Quick reference guides and intranet/email tips; Videos, eLearning modules, and assessments
- Service Desk
- Creates, assigns, and tracks service tickets in the ticketing system to ensure timely completion
- Serves as escalated support for software-related categories
- Analyze Service Desk ticket trends to identify training opportunities
Qualifications
You could be a great fit if you have:
- High school diploma or equivalent required; college degree preferred
- 5+ years of experience in technical training and content authoring, including the design, development, and delivery of training programs and reference materials required
- 5+ years of experience in a law firm required
- Advanced skills in Microsoft Word, Excel, CoPilot, and Adobe Acrobat
- Hands-on experience using custom Word templates
- Familiarity with document management systems and other legal applications/processes, specifically NetDocuments
- Experience with legal-centric AI tools and AI-related training is preferred
- Willingness to travel to other offices
- Flexibility to work after hours
- Project a professional, engaging demeanor and provide a positive, high-energy learning environment
- Recognized as a positive and motivational force on the team
- Ability to listen, understand, and articulate technical and non-technical information to customers, peers, and/or management
This client requires that a background check be completed. A background check is required to protect our company/client and its stakeholders by ensuring that we hire individuals with a trustworthy history, which helps maintain a safe and secure workplace. This proactive measure minimizes potential risks and promotes a culture of integrity within the organization.
Benefits Offered:
Employer provides access to:
- 2 levels of medical insurance for you and your family
- Dental and vision insurance for you and your family
- 401k
- Overtime
- California has the following sick leave policy: accrue 1 hour for every 30 hours worked up to 48 hours. If you are based in a different state, please inquire about that state’s sick leave policy.