Systems Engineer
Location: New York, NY
Employment Type: Direct Hire
Job ID: 140888
Date Added: 11/14/2025
Location: Manhattan – Union Square – 4 days onsite
The Company
Headquartered in Menlo Park, this firm is a global leader in venture capital, partnering with entrepreneurs to build transformative companies across enterprise, consumer, and health sectors. Known for its deep industry expertise and long-term approach, the organization fosters a culture of collaboration and innovation internally, mirroring the support it provides to founders. With a strong focus on emerging technologies and market trends, it continues to expand its global footprint while driving growth for the next generation of category-defining businesses.
Platform / Stack
You will work with technologies that include MacOS, WindowsOS, GSuite, and AWS.
Compensation Expectation: $140,000 – $165,000
What You’ll Do As a Sr Systems Administrator:
- Primary support of the firm’s employees and equipment in the New York Office, and remote support for the London office
- Serve as first point of contact for all employee technology issues and requests
- Manage helpdesk operations and ensure timely resolution of support tickets
- Coordinate with global IT team on firmwide projects and initiatives
- Onboard and offboard employees, managing accounts and equipment lifecycle
- Maintain inventory of hardware, software licenses, and IT assets
- Lead or assist with office IT projects such as conference room upgrades, equipment refreshes, and technology rollouts
- Present status updates on support metrics, ongoing issues, and project progress to IT leadership
- Set and meet realistic deadlines for support requests and small-to-medium IT projects
- Train employees on core technology platforms and best practices
Qualifications:
You could be a great fit if you have:
- Solid understanding of end-user technology and support processes
- Fast learner with ability to quickly adapt to changing technologies and priorities
- Motivated, self-driven, solution and detail oriented with strong customer service mindset
- Can-do attitude & willingness to go above and beyond to research and provide solutions
- Desire to work in a fast-paced, entrepreneurial environment
- Excellent written and verbal communication skills with ability to explain technical concepts to non-technical users
- Experience managing multiple priorities and small projects simultaneously
- Minimum 2-8 years of IT support experience, ideally in the financial, legal or professional services industry
- Essential: Desktop Support (Mac and PC), Mobile device management (iOS/Android), O365/GSuite administration, Networking fundamentals, Ticketing systems, Video conferencing platforms (Zoom, Teams)
- Preferred: Basic project management skills, MDM platforms (Jamf, Intune), Meraki networking, Basic scripting/automation, Cybersecurity awareness
This client requires that a background check be completed. A background check is required to protect our company/client and its stakeholders by ensuring that we hire individuals with a trustworthy history, which helps maintain a safe and secure workplace. This proactive measure minimizes potential risks and promotes a culture of integrity within the organization.
Benefits Offered:
Employer provides access to:
- 2 levels of medical insurance for you and your family
- Dental and vision insurance for you and your family
- 401k
- New York has the following sick leave policy: accrue 1 hour for every 30 hours worked up to 40 hours (minimum).